PUDEL PTY LTD — COOKIE POLICY
ABN 78 698 370 884 · Effective date: 7 September 2026
This Cookie Policy explains how Pudel Pty Ltd (ABN 78 698 370 884) ("Pudel", "we", "us", "our") uses cookies and similar technologies on pudel.com.au, on any Shopify URL we operate, and in our emails and other communications. It should be read together with our Privacy Policy. By using our website you consent to the use of cookies and similar technologies as described below.
This policy is written to Australian law. We are based in Australia and sell only within Australia. If you access our website from outside Australia, information collected through these technologies may be handled in Australia, and by our service providers, under Australian law and this policy.
1. What cookies and similar technologies are
Cookies are small text files placed on your device when you visit a website. Similar technologies include pixels, tags, web beacons, clear GIFs, software development kits (SDKs), local and session storage, device and advertising identifiers, and server-side and conversion application programming interfaces (APIs), which pass information about your activity from our website to a provider without placing a file on your device. In this policy, "cookies" means all of these technologies.
Cookies help our website work, remember your preferences, measure how the website is used, and let us and our partners show you relevant advertising. They cannot access other files on your device and they cannot carry malware. Cookies may be set by us (first-party cookies) or by a third party whose service we use (third-party cookies), and they may last only for your visit (session cookies) or for a set period (persistent cookies).
2. The categories of cookies we use
We use, and may use, cookies in the categories set out below. The services named in each row are examples of the kinds of provider that may be used in that category. They are indicative only, they are not a statement that any particular service is in use at any particular moment, and they change from time to time. See Section 6.
| Category | What it does | Examples of the kinds of service that may be used | Can you turn it off? |
|---|---|---|---|
| Strictly necessary | Enables core functions such as page navigation, session management, the cart, secure checkout, account login, load balancing, security and fraud prevention. Without these the website cannot work. | Cookies set by our ecommerce and hosting platform, such as Shopify, and by payment, buy now pay later and fraud prevention providers, and similar services. | No. These cannot be switched off through our website. |
| Functional and preferences | Remembers the choices you make and personalises your experience, such as region and currency, language, recently viewed products, a saved cart, sign-up and consent status, and support and chat windows. | Cookies set by our ecommerce platform, and by preference, review, support and chat tools, and similar services. | Yes, through your browser. Some features will stop working. |
| Analytics and performance | Measures how visitors find and use our website, in aggregate, so we can understand what is working, fix problems and improve the site, our products and our content. | Analytics, measurement, attribution, heatmap and session-recording services, such as Shopify analytics, Google Analytics, Klaviyo onsite tracking and similar providers. | Yes, through your browser and the controls in Section 5. |
| Advertising and retargeting | Measures the performance of our advertising, attributes sales to campaigns, limits how often you see an ad, and lets us and our partners show you relevant advertising on other websites, apps and platforms, including through matched and lookalike audiences. | Pixels, tags, SDKs and conversion APIs from advertising networks, search engines, retail media networks and shopping services, such as Meta, Google (including Google Ads and Google Shopping), TikTok, Pinterest, Microsoft and similar services. | Yes, through your browser, your device settings, each platform's own settings and the controls in Section 5. |
| Social media | Enables social plugins, share and follow buttons, embedded content such as videos, feeds and reviews, social login and account connection, social shops and messaging integrations, and lets the relevant platform recognise you and measure your interaction. | Cookies and tools set by social media platforms and similar services, such as Meta (Facebook and Instagram), TikTok, Pinterest, YouTube, Snap, Reddit, LinkedIn and X. | Yes, through your browser, each platform's own settings and the controls in Section 5. |
3. Social media, advertising and analytics platforms
We use, and may use, the cookies, pixels, tags, SDKs, conversion and server-side APIs, measurement and attribution tools, plugins, buttons, embedded content, social login features and audience tools of social media platforms, advertising networks, search engines, shopping and comparison services and analytics providers, including but not limited to services such as Meta (Facebook and Instagram), Google (including Google Ads, Google Shopping and YouTube), TikTok, Pinterest, Snap, Reddit, LinkedIn, Microsoft and Klaviyo, and similar services.
These tools may be used to measure our advertising, attribute sales, build and refine custom, matched, lookalike and similar audiences, and show you advertising on other websites, apps and platforms. Audience matching may involve us providing hashed contact details, such as an email address or phone number, together with information about your activity on our website, so that the platform can match you, or people with similar characteristics.
Where our website includes a social plugin, a share or follow button, embedded content or a social login option, the relevant platform may set cookies and collect information about you under its own terms and privacy policy, whether or not you hold an account with that platform, whether or not you are logged in, and whether or not you interact with the feature.
4. Third-party cookies
Some cookies on our website are set by third parties, including our ecommerce and hosting platform, payment and buy now pay later providers, delivery partners, email, SMS, review, survey, loyalty and support tools, analytics providers, social media platforms and advertising networks. We do not control third-party cookies or the information those third parties collect through them. Please review the privacy and cookie policies of the relevant third party. The presence of a third party's cookies on our website is not an endorsement of that third party.
5. Managing cookies and your choices
- Browser controls: all major browsers, including Chrome, Safari, Firefox and Edge, let you see, block and delete cookies, and set preferences for future cookies, in their privacy or security settings. Your browser's help pages explain how. Browsers also offer private or incognito modes.
- Device controls: mobile and tablet operating systems provide controls over advertising identifiers and app tracking, including resetting or limiting your advertising ID.
- Platform controls: social media platforms, search engines and advertising networks provide their own advertising and data settings, and their own opt-out tools, in the account or privacy settings of each platform. Industry opt-out tools are also available at youronlinechoices.com.au and optout.networkadvertising.org.
- Marketing from us: you can unsubscribe from our emails and messages at any time using the unsubscribe link in any email, by replying STOP to any SMS, or by contacting us at woof@pudel.com.au.
Blocking or deleting cookies may affect checkout, your cart, your account and other parts of our website. Opting out of advertising cookies does not stop you seeing advertising; it means the advertising you see is less likely to be relevant to you.
6. Our providers and technologies change over time
Any provider, platform, tool or technology named in this policy is named as an example only. The providers we use, and the cookies, pixels, tags, SDKs and other technologies present on our website, change from time to time as we add, remove and replace tools. Naming a provider does not mean it is in use at any particular moment, and the absence of a name does not mean that a comparable provider is not in use. This policy describes the categories of cookies we use and the purposes we use them for, and those categories and purposes apply to whichever providers and technologies we are using at the time.
7. Adults only: parents and guardians
Our website, products and marketing are intended for adults. If a parent or legal guardian permits a person under 18 to use our website, or a shared device, that parent or guardian is responsible for the cookie and privacy settings on that device and for the minor's use.
8. Changes to this policy
We may update this policy from time to time to reflect changes in our business, our providers, our technologies or the law. The current version is always available on our website. Where a change is material we will post the revised policy with a new effective date. Your continued use of our website after the revised policy is posted constitutes acceptance of it.
9. Contact
Pudel Pty Ltd (ABN 78 698 370 884)
Email: woof@pudel.com.au
Address: 81–83 Campbell Street, Surry Hills NSW 2010, Australia
Website: pudel.com.au